Illustrator
Terms of Services
Please, read through these terms carefully before commissioning me! If you have any questions/problems with any of them, they may be changed if discussed with me prior to paying for your commissioned piece.
General Terms
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All drawings may or will include a subtle sign that you may not remove.
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I might record the drawing process and post it on my social media.
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Prices are subject to change based on complexity.
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I have the right to reject any order that I do not feel comfortable drawing for any reason.
Payment
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Currency accepted is either USD through PayPal, or Vietnamese Dong through bank transfer. Details of bank information will be given to you together with the invoice.
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Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval. It’s up to you, please let me know which option you’d like.
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Please, don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
Process and delivery
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After I confirm your order I will send you an invoice. After the payment (or 50% of the payment) is received I will start your commission. You lose the rights to a full refund after I send you the first review of the sketches. (See ahead about refunds).
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While I'm working on your commission I will make reviews with you to make sure I make it just right for you! All these reviews shall be done through email.
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The amount of reviews depends on the complexity of the work. But I will normally send the following: The first one of very basic/quick sketches, if your idea is not very specific, I will send several options for you to choose from. The next will be a more cleaned-up sketch. If the piece is a sketch with no coloring, this one will be very close to the finished product. If it has color, I will send you a flat color review before shading/adding finishing touches and so on.
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During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.
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The time it takes to finish your commission varies 1 week - 3 months depending on factors such as health, the complexity of the commissioned piece, amount of commissions at the moment. I will give you an estimate when I accept your commission.
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If you need the piece for a specific date, please let me know. The price might change if the timeline is very short.
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If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.
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I won’t continue working on your commission until I have your feedback for each review. So have in mind that the timeline for the piece also depends on your response to these reviews.
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Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.
Revisions
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You get 3 rounds of changes on the commissioned piece included in the price.
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If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage (8$/hour)
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A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
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Revisions are your chance to make sure I make your piece the way you want. Don’t be afraid of asking me to change something at the early stages. That’s the best moment to make them!
Copyright / Usage policy
For me:
I, Lucia Faccini (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:
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Promote myself with it everywhere.
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Publish books with it (artbooks, etc.)
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Display it everywhere to my liking (website, social media, etc.)
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Post it wherever I want
I reserve the full rights to the image and its use/distribution unless otherwise agreed upon.
For you:
The buyer is allowed to:
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Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
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Print the artwork and claim the character(s) as their own, but not the artwork itself.
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Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated :)
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Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.
​The following is considered copyright infringement:
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Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
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Claiming the artwork as your own.
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Removing my signature from the artwork.
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Altering the artwork without my consent.
Customer satisfaction
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I will do everything I can to make my customers happy! :)
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If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.
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I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.
Refund / Cancellation policy
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The buyer is not allowed a full refund once I submit the first round of reviews. If the buyer cancels after the first review, I will refund 50% of the payment that has been done.
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The buyer is not allowed any refund if they cancel by or after the second round of reviews.​​
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If you are getting a refund, I will do it through the same method you used to send the payment.
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If you cancel your order before I started it/confirm it, you can get a full refund.
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If for any reason I am unable to start your commission you will receive a full refund.
What you'll get
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Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts).
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Sketch and/or final sketches that you must accept before I continue the work.​​
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Insight and involvement in color plan (depending on the complexity of the commissioned piece).
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Full-resolution file (approx. 210 x 297 mm at 300 DPI) of final drawing and a smaller version for internet upload. Final file formats are usually PNG.​
Thank you for reading through this! Sorry it was so long...here, have a cute potato :)
